Travelling with animals
If you need your service dog to be with you at all times, you are welcome to bring it into the passenger cabin with you. Otherwise, your pet will need to travel as check-in baggage or in cargo. Please refer to the below information to learn more about the different conditions of travelling with your pet*.
We are currently not accepting new bookings for pets travelling as check-in baggage until further notice.
We apologise for any inconvenience caused. Alternatively, you may transport your pet with Cathay Cargo.
Please contact your local Cathay Cargo office for more information and assistance.
You may choose to book through a pet agent for your convenience. If your pet is travelling from Hong Kong, below is a list of pet agents for your reference.
Your questions, answered
If your pet is being transported with Cathay Cargo, you will need to take your pet to the cargo terminal and pick them up from the cargo terminal at the destination.
The fees depend on the size and weight of your pet and its travel container.
We look after your pets as if they were our own. Their safety and comfort are our first priority. For more details, please refer to our guide for Steps for pet travel from Hong Kong and contact Cathay Cargo for further assistance.
You may choose to book through any pet agent, including below members of the International Pet and Animal Transportation Association or Animal Transport Association :
- Aeropet Company (IPATA)
Email: hkgaeropet@hkgaeropet.com
Tel: +852 2744-3330 - Canlife Pets Moving Limited (ATA)
Email: admin@canlife.pet
Tel: +852 9544-9336 - Export-A-Pet Ltd (IPATA)
Email: info@export-a-pet.com
Tel: +852 2358-1774 - Ferndale Kennels and Cattery (IPATA/ATA)
Email: shipping@ferndalekennels.com
Tel: +852 2791-9330 - International Pet Travel (IPATA)
Email: george@internationalpettravel.com
Tel: +852 3428-2162 - PetExportVet (IPATA)
Email: info@petexportvet.com
Tel: +852 2403-9628 - Pet Holidays (Hong Kong) Company LTD (IPATA)
Email: Admin@petholidays.hk
Tel: +852 2287-8245 - Relopaws Ltd. (IPATA)
Email: relopaws@outlook.com
Tel: +852 6485-0111
The Hong Kong Agriculture, Fisheries and Conservation Department has requirements regarding the import of animals, as well as restrictions for animals in transit. Please visit their website for the most up-to-date information and contact your local Cathay Cargo for more information and assistance.
Bookings can only be confirmed up to one month prior to travel. We understand the impact this has on your planning. Unfortunately, we are not able to confirm anything earlier.
Cathay Cargo accepts a wide number of brachycephalic breeds for carriage from Hong Kong. Cathay is a proud holder of the CEIV Live Animals certification, a clear indication that your pet is in safe hands.
Visit the Cathay Cargo website for more details.
* Cathay Pacific Airways Limited has the discretion whether to accept your animal on board, subject to any laws or regulations of the jurisdiction of the place of departure, arrival, and layover (where applicable).
