Online Check-In
Why can't I see my flights for check-in?
The following are some likely reasons:
- You are not holding e-Ticket.
- You might have forgotten to provide, or your travel agent has not entered, your Marco Polo Club / Asia Miles membership number at the time of reservation. Please call our Global Contact Centres or proceed directly to the airport to complete your check-in procedures.
- If you have just purchased a ticket online at cathaypacific.com, you need to wait for approximately 30 minutes before your latest booking is activated within our Online Check-In system. Please try again later.
- You have no flights departing within 48 hours.
More about online check-in
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What is Online Check-In?
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Who can use Online Check-In?
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How many flights will I be able to check in online?
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Can I also check in for connecting flights with other airlines?
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Can I do Online Check-In for my travelling companions as well?
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Why can't I check in online?
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Can I use Online Check-In if I have baggage to check in as well?
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Who can use Mobile Check-In?
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Can the Mobile Check-In Confirmation serves as Boarding Pass?
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Can I check in my infant?
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Can I cancel my flight after checking in online?
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How do I get assistance if I have problems during Online Check-In?
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What do I need to present at the airport?
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Do I need a valid Airport Express Line (AEL) ticket when accessing any Hong Kong In-Town Check-In facilities?
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Is Online Check-In available for all Cathay Pacific flights?