Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us in United States

Please find our local contact information below

Contact us via WhatsApp at +852 2747 2747

Boston

Airport Name Logan International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service
Baggage Services Baggage Tracing Only:
Tel: +1 (833) 933-2244
Operation hours: 18:00-02:00 EST

Email: BOS#BAG@cathaypacific.com or
BOS_BAG@cathaypacific.com

Chicago

Airport Name Chicago O'Hare International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service
Baggage Services Baggage Tracing Only:
Tel: +1 (833) 933-2244

Email: ORD#BAG@cathaypacific.com or
ORD_BAG@cathaypacific.com

Dallas-Fort Worth

Airport Name Dallas/Fort Worth International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service

Los Angeles

Airport Name Los Angeles International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service
Baggage Services 380 World Way, Box S-27
Los Angeles, CA 90045

Tel: +1 (833) 933-2244
Email: LAX#BAG@cathaypacific.com or
lax_bag@cathaypacific.com

Miami

Airport Name Miami International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service

New York

Airport Name John F. Kennedy International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service
Baggage Services Baggage Tracing Only:
+1 (833) 933-2244
Email: JFK#BAG@cathaypacific.com or
jfk_bag@cathaypacific.com

San Francisco

Airport Name San Francisco International Airport
Reservations : +1 (833) 933-2244+1 (833) 933-2244

  • If you are calling from outside of the United States, an overseas charge may apply.

Using a TTY/TDD device (for hearing impaired only):

Dial 711 to be connected through the Relay Service
Baggage Services PO Box 251565
San Francisco, CA 94125-1565
Tel: +1 (833) 933-2244

Email: SFO#BAG@cathaypacific.com or
sfo_bag@cathaypacific.com