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Contact us in Germany

Please find our local contact information below

Contact us via WhatsApp at +852 2747 2747

Frankfurt

Airport Name Frankfurt International Airport
Address Lyoner Strasse 15, D-60528 Frankfurt (Do not offer booking change service or ticket sales on site)
Reservations Passenger assistance:


Mon - Fri 08:00 - 20:00
Sat - Sun 10:00 - 18:00

For calls from outside Germany:
+49 322 2186 3556

+49 322 2186 3556

Mon - Fri 08:00 - 20:00
Sat - Sun 10:00 - 18:00

For travel agents:
+49 800 037 8268

+49 800 037 8268

Mon - Fri 08:00 - 20:00
Sat - Sun 10:00 - 18:00
Email for Travel Agency: Tradeservices_germany@cathaypacific.com
Baggage Services +49 69 690 71001

Lost and Found:
Email: Baggage-tracing@fraport.de