What kind of supporting documents do I need to submit to claim missing Flights Status Points or Asia Miles?
Depending on the flights partners, you may need to submit the scanned copies of your boarding pass(es) and ticket(s) together with the missing miles request form.
Please refer to here for the required supporting documents of each airline.
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How do I claim missing flight Status Points and/or Asia Miles?
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Why haven't my Status Points or Asia Miles been credited after my flights?
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How do I claim missing non-flight Asia Miles?
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What kind of supporting documents do I need to submit to claim missing non-flight Asia Miles? And will these documents be returned to me?