You have turned off cookies for this site. Please enable cookies for a better browsing experience.
Please upgrade your web browser
You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us in France

Please find our local contact information below

Paris

Airport Name Charles De Gaulle Airport
Address Ticketing and Customer Sales
Door 3, Terminal 2A, Charles de Gaulle (Roissy) Airport, France

Opening hours
From 3 hours before departure until flight departure (daily)
Reservations For passengers (toll free number from metropolitan France and French overseas Departments & Territories):
0805 542 941

0805 542 941

09:00 - 17:00 (French), Mon-Fri
09:00 - 20:00 (English), Mon-Sun

For travel agents (toll free number from metropolitan France and French overseas Departments & Territories):
0805 542 942

0805 542 942

09:00 - 17:00, Mon-Fri

For passengers (from overseas countries):
+33 1 5732 9534

+33 1 5732 9534

09:00 - 17:00, Mon-Fri

Email: Customerservice_france@cathaypacific.com
Baggage Services Delayed or damaged baggage:
TEL: +33 (0)1 8403 0254
Office Hours: 08:00-20:00 (Daily)
Email: cdgllt2@sba60.fr & PAR_BAG@cathaypacific.com