Trip.com

Website: https://hk.trip.com/sale/w/5227/asiamiles.html?locale=en-HK&currency=HKD&&allianceid=263257&sid=22429451

Hong Kong    

hk_hotel@trip.com    852 306 99966

Mainland China    

hk_hotel@trip.com    400 828 8966

United States   

 en_hotel@trip.com    (+1) 833-896-0077

Japan    

jp_hotel@trip.com    0120 925 780

Korea   

kr_hotel@trip.com    1666 0060

Singapore    

sg_hotel@trip.com    (+65) 6818 2868

Malaysia   

 my_hotel@trip.com    (+60) 3 9212 8212

Indonesia    

id_hotel@trip.com    (+62) 21 3972 2155

Thailand    

th_hotel@trip.com    180 001 2276

Germany    

de_hotel@trip.com    800 100 6883

France   

fr_hotel@trip.com    0 800 908 946

Spain    

es_hotel@trip.com    900 866 918

Russia    

ru_hotel@trip.com    8 800 707 37 35

Australia    

au_hotel@trip.com    1800 861 122

Italy    

it_hotel@trip.com    800 597 104

1. The Promotion is applicable to “Trip.com X Cathay Asia Miles Promotion” Promotional Page only.
2. The Promotion is applicable to the completely checked-out orders for the eligible room types of hotels/ ticket(s)/ activity(-ies)/ car rental. No Asia Miles can be earned if the order is not paid, cancelled, or not checked-in. Cathay members must fill in their Cathay membership number upon booking the hotel / ticket(s)/ activity(-ies)/ car rental to earn the miles. The registered name of the membership number must be identical with the name of the guest 1 entered in the order of booking the hotel. No Asia Miles are earned for the wrongly entered Cathay membership number or not entering any membership number.
3. Every HK$10 (or equivalent in other currencies) of the amount (excluding taxes and surcharges) of the order of booking the hotel is entitled to 2 mileages for the amount. The order with less than HK$10 or the remaining amount with less than HK$10 is not entitled to any mileages; Every HK$30 (or equivalent in other currencies) of the amount (excluding taxes and surcharges) of the order of booking the tickets is entitled to 2 mileages for the amount. The order with less than HK$30 or the remaining amount with less than HK$30 is not entitled to any mileages; Every HK$30 (or equivalent in other currencies) of the amount (excluding taxes and surcharges) of the order of booking the activities is entitled to 5 mileages for the amount. The order with less than HK$30 or the remaining amount with less than HK$30 is not entitled to any mileages; Every HK$10 (or equivalent in other currencies) of the amount (excluding taxes and surcharges) of the order of booking the car rental is entitled to 2 mileages for the amount. The order with less than HK$10 or the remaining amount with less than HK$10 is not entitled to any mileages. An example is as follows: if the amount (excluding taxes and surcharges) of the order of booking the hotel is HK$987, then 196 mileages will be earned (HK$980 / HK$10 = 98；98 X 2 mileages = 196 mileages); the remaining amount with HK$7 will not be entitled to any mileages.
4. The earned Asia Miles will be credited to the account of the member who has made the booking at least 12 weeks or later after having completely checked out the hotel booked / confirmed and used the ticket(s) booked / confirmed and completed the activity(-ies) booked / confirmed and completed the car rental booked. The final mileage acquired may be slightly different from the mileage displayed during booking due to the fluctuation of the exchange rates.
5. If the orders booked with promo code are changed, the orders will not be entitled to any mileage.
6. The prices displayed on the hotel booking page are final. Please refer to the website of Trip.com to confirm the inventories and the price and the related terms and conditions.
7. The personal data of the member who book may be collected and shared with the related partners for the purpose of redemption and calculation of the mileage.
8. The cancellation and pre-payment policy of the hotels may differ depending on the hotel and the room type. Please refer to the booking policies of the hotel during booking for the details; The cancellation and pre-payment policy of the tickets may differ depending on the sightseeing spots and the suppliers. Please refer to the booking policies of the tickets during booking for the details; The cancellation and pre-payment policy of the activities may differ depending on the sightseeing spots and the suppliers. Please refer to the booking policies of the activities during booking for the details; The cancellation and pre-payment policy of the car rental may differ depending on the suppliers. Please refer to the booking policies of the car rental during booking for the details.
9. In case of any disputes, Trip.com and Cathay reserve the rights for final decision.
10. In case of discrepancy between the Chinese and English versions of these terms and conditions, the Chinese version shall prevail.