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- Special Ticketing Guideline for Paris 06 Dec 2019
- Special Ticketing Guideline for Typhoon Kammuri - Phillippines 02 Dec 2019
- Special Ticketing Guideline for Transport Disruption to HKIA 11 Nov 2019
- Special Ticketing Guideline for the Lufthansa strike 06 Nov 2019
- Special Ticketing Guideline for Flights to/from Hong Kong on 5 October and 6 October 05 Oct 2019
- Special Ticketing Guideline for Flights to/from Hong Kong on 12 August 13 Aug 2019
- Special Ticketing Guideline for Flights to/from Hong Kong on 15-16 August 14 Aug 2019
- Special Ticketing Guideline for Disruptions Affecting Flights to/from Hong Kong 05 Aug 2019
- Choose a Choice Award or Tailored Award for a better chance of seat redemption 28 Feb 2019
- Special Ticketing Guidelines for Flights to/from Tokyo 08 Aug 2018