Online booking

Payment and tickets

• How do I pay for tickets purchased online?
• When will you charge my credit card after I have made a booking online?
• How do I get a receipt for my booking?
• Why do I get a different fare from my travel agent?
• Can I revalidate an air ticket issued by another airline company?
• Can I request an air ticket re-issuance if ticket is issued by another airline company?
• When I fly First or Business Class in an itinerary that has multiple sectors, why am I sometimes placed in a different cabin class in one or more sectors?
• How can I collect my SNCF train coupon?