It's possible that the web browser you used at the time of your purchase had cookies disabled. Please be sure to accept the merchant site cookies as well. Cookies allow us to track your purchase and without them there's no way for the system to allocate Asia Miles to your account. Your purchase will be processed as follows: within 5 days of purchase, the sale transaction will be acknowledged when you receive a purchase status email. The lead-time for the approval of purchase transactions typically takes 120 days, but may take longer depending on the individual merchant. If the transaction is approved by the merchant, Asia Miles will normally be credited to a member's account within 30 days.