Registered accounts
How can I sign in to my Registered account?
You can sign into your account by entering your email as your username and the password. You can also sign in with your social accounts, if these are linked.
More about Registered accounts
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What is a Registered account?
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What is the purpose for collecting personal, travel-related data in Registered accounts?
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Why am I unable to create a Registered account with the email address provided?
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How do I know if I have successfully created a Registered account?
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Will I receive a membership card with a Registered account?
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Do I need a membership number to access my Registered account?
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I forgot my username. Can I reset it?
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I forgot my password. How can I reset it?
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How is booking, managing, and checking in for a flight different as a Registered account holder?
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How do I link my existing booking to my Registered account?
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How can I change my communication preferences or cancel my newsletter subscription?
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Can I save more than one travel companion in my profile?
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How can I change or delete travel documents in my account?
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Who should I contact for more assistance?