How can I subscribe to flight messaging?
Email & SMS
Cathay members
To enable flight messaging, simply update your preference through "Communication Preference" once logged in to your membership account. You will then receive flight related notifications whenever you fly with Cathay Pacific. To enjoy this service, please also remember to quote your membership number when you make your reservations. You can also customise the type of notifications you would like to receive through your flight messaging profile, e.g. email, SMS.
Non-members
Non-members with a valid mobile phone number and/or email address stated in the booking or Manage My Booking will now automatically be enrolled to enjoy this service. Please quote a valid mobile phone number and/or email address in the booking through your Travel Agents, Online Booking or Manage Booking.
Mobile push notification
To enable mobile push notification, you would have to install the Cathay Pacific app on your mobile device. Afterwards, you can subscribe to mobile push notifications on the application settings page by providing your mobile phone number and following the verification process. For more details, please refer to the flight notifications details for the Cathay Pacific App.
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What is flight messaging?
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What are the various types of notification medium we provide for flight messaging?
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When will I receive flight messaging?
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Is this service available for all Cathay Pacific flights?
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Do I need to be a passenger to receive flight messaging?
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Do I need to pay for flight messaging service?
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What languages are currently available for flight messaging?
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How do I choose my preferred language for flight messaging?
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How can I opt out or edit my preferences of flight messaging?
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How can I make changes to my contact details for flight messaging?
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What if there is a change of schedule again after the estimated time of departure (ETD) for the flight has already been changed previously?
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Will I still receive flight messaging if I make or cancel my reservations last minute?
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The notification does not show all of my flights. Why?