Coronavirus (COVID-19) FAQs
Flying with us
Cabin
Our HEPA filter and air circulation technology ensures the highest possible quality of air.
- Removes 99.999 per cent of airborne contaminants
- Recirculates air every two minutes
- Offers a similar level of performance to those used to keep the air clean in hospital operating rooms and industrial clean rooms
Visit Cathay Care to learn more about our enhanced measures across every stage of your journey.
Please note: Each country has their own regulations regarding alcohol-based disinfectants on board. Please check with the relevant authorities of the country you’re travelling to.
Please refer to the below table for more information about travelling with health-related items.
| Type | Allowed in cabin baggage | Allowed in check-in baggage | Restrictions for cabin/check-in baggage |
|---|---|---|---|
| Medical masks, N95 medical masks, goggles and protective clothing | √ | √ | |
| Disinfectant - Alcohol-based disinfectant (e.g. hand sanitizer, alcohol wipes/pad, rubbing alcohol, etc.) | √ | √ | For cabin baggage: Do not exceed a maximum volume of 100ml for each item. Should be carried in one reasonable, transparent plastic bag no more than 1L in capacity per passenger. For check-in baggage: Item(s) should be packed into your checked baggage. The total net quantity must not exceed 2kg or 2L per passenger, and the net quantity of each single item must not exceed 0.5kg or 0.5L. |
| Disinfectant - Oxidising liquids or solids like bleach, bleaching powder and peroxides | X | X | These type of disinfectants are considered Dangerous Goods and are prohibited on the aircraft. Oxidising disinfectants such as bleach will cause damage to the aircraft fixtures and must not be used inflight. |
| Thermometer - Mercury thermometer | X | √ | Mercury thermometers are restricted to one per passenger. They must be placed in a protective box, and are only permitted to be carried in checked baggage. |
| Thermometer - Digital thermometer | √ | √ | If the digital thermometer contains a lithium battery, the rated energy of the lithium battery must not exceed 100Wh, or the lithium content must not exceed 2g. Digital thermometers that are powered by a non-removable lithium battery are restricted to a maximum of 15 per passenger, and can be transported in cabin or checked baggage. Devices in checked baggage must be completely switched off (not in sleep or hibernation mode) and must be protected from damage. |
Anti-bacterial soap and hand sanitiser gel are also available in all washrooms.
We’ve ramped up our sanitisation and service flow to ensure you're protected in the air, including thorough sanitisation of all surfaces – from in-flight screens to air conditioning controls – between every flight. Our cabin crew also clean and disinfect all lavatories regularly. Visit Cathay Care to learn what we're doing to protect your wellbeing throughout your journey.
We've always taken cabin cleanliness seriously – so much so, that we've ranked in the top 10 of Skytrax's 'World's Best Airline Cabin Cleanliness' list for five consecutive years.
Our cleaning procedures include strict disinfection of surfaces and fixtures such as personal television screens, meal tables, baby bassinet tables, and armrests across the aircraft after every flight. Our staff are trained with the latest hygiene protocols and cleaning procedures, using products recommended by the aircraft manufacturer’s and WHO.
Visit Cathay Care to learn more.
Fellow passengers and crew
The health and safety of our passengers, crew and staff is something we take very seriously. Visit Cathay Care to learn what we're doing to protect their wellbeing, both on the ground and in the air.
Inflight service
Inflight meals are prepared to the highest food safety standards, and we have upgraded the levels of Personal Protective Equipment used by our staff when preparing food. Our preparation and storage procedures adhere to the standards of regulatory authorities in Hong Kong and around the world.
Yes, you are allowed to bring your own food and beverages on board.
Please be advised that our crew will not be able to re-heat or chill any personal food items brought on board for consumption, due to hygiene reasons.
Also, in many destinations there are strict customs regulations in place and you may need to leave all food and drink items onboard.