How can I redeem a ticket online?
You can search and instantly redeem a ticket on our Redeem flight awards page. Cathay Pacific, American Airlines, Air China, Alaska Airlines, British Airways, Fiji Airways, Finnair, Iberia, Japan Airlines, LATAM, Malaysia Airlines, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian Airlines, S7 Airlines and SriLankan Airlines offer instant online redemption.
Please submit a Flight award request form to redeem a ticket with other airline partners. Customer Care will contact you shortly after you've made your request.
For more details, please visit our Partners page.
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Can I redeem an open-dated award ticket?
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Can I skip my next flight and carry on with the rest of my journey?
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How can I request an upgrade?
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How do Companion Ticket Awards work?
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Can I cancel my ticket? Can I get a refund?
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Are there any blackout dates for flight awards?
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Can flight awards be redeemed for infants?
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Can I book a flight for a date beyond my Asia Miles expiry date?
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Can I reserve or assign a seat with Asia Miles?
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Can I redeem upgrade awards at the airport?
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Can I redeem extra baggage? Is there a limit for redeeming extra baggage?
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When travelling on a flight award, are the same amount of Asia Miles required for a child as for an adult?
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Can I change the date of travel of my award ticket online?
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Can I use my Asia Miles for a flight upgrade?