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Narita International Airport

Airport Information

Check-in counter

Passenger Terminal Building 2, Zone I, 3rd Floor 

Opening hours
3 hours before scheduled departure time (except CX509)

For CX509
Check-in Counter opens at 6:55
Self-Service Check-in and Bag Drop opens at 6:15

(Check-in counters are closed punctually 40 minutes before scheduled departure time. Showing up past closing time may result in denial of boarding.)

Note: Please note that passengers are able to print their own baggage tags at the Self Check-in Kiosk, available between three hours and 50 minutes before the scheduled time of departure of their flight.

Self-service facilities

Self-service check-in, baggage tag and self-service bag drop
Use the kiosk for self-service check-in, boarding pass and baggage tag. Next, proceed to the self-service bag drop machine. Find out more.
Note: If online check-in has been completed, proceed to the kiosk to obtain baggage tags and then the self-service bag drop machine.

Please note the Self Service Facilities has been temporarily suspended.

Lounge Cathay Pacific Lounge [Temporarily closed until further notice]
JAL First Class Lounge
Sakura Lounge
Customs information

Visit the https://www.customs.go.jp website for more details.