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Contactless boarding
Smile, board, enjoy your flight
Hong Kong International Airport’s e-Boarding Gates make boarding your next flight a completely contactless experience.
The e-Boarding Gates use biometric technology to scan your face and streamline the boarding process, helping to minimise contact across your journey.
The whole process is touch-free, fast and simple. Watch our video to see what to expect.
When you arrive at the airport
To take advantage of this new boarding experience, you’ll need to use a valid electronic travel document to pass through the initial e-Security Gates. Please note that using a Hong Kong Identity card will not enable you to use the e-Boarding Gates.
How to use the self-boarding gates
1. Remove your face covering and look at the camera
2. Gate opens
3. Replace your face covering and enjoy your flight
Fly confidently with Cathay Care
We've introduced enhanced measures across every stage of the journey, from check-in to the cabin, to help you travel with confidence.