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Contact us in Japan

Please find our local contact information below

Contact us via LINE

Fukuoka

Airport Name Fukuoka Airport
Address Island G, 3F, International Terminal Building, Fukuoka Airport
Reservations   +81 (0) 3 4578 4132+81 (0) 3 4578 4132

  • English: 24 hours a day, 7 days a week
  • Japanese: Mon-Fri 09:00 – 17:30
                      Sat, Sun & Public Holiday: Closed
  • Hotel and package enquiries will be answered by Cathay Holidays Japan on the above number.
  • If you are calling from outside of Japan, an overseas charge may apply.
Baggage Services Tel: +81 92 477 0344
Email: fuk8bag＠cathaypacific.com

Nagoya

Airport Name Chubu Centrair International Airport
Address Island D, 3F, International Terminal Building, Chubu Centrair International Airport
Reservations   +81 (0) 3 4578 4132+81 (0) 3 4578 4132

  • English: 24 hours a day, 7 days a week
  • Japanese: Mon-Fri 09:00 – 17:30
                      Sat, Sun & Public Holiday: Closed
  • Hotel and package enquiries will be answered by Cathay Holidays Japan on the above number.
  • If you are calling from outside of Japan, an overseas charge may apply.
Baggage Services Tel: +81-569-380784
Email: ngo8bag@cathaypacific.com /  ngo.bags@swissport.com

Osaka

Airport Name Kansai International Airport
Address Island C, 4F, Passenger Terminal Building, Kansai International Airport
Reservations   +81 (0) 3 4578 4132+81 (0) 3 4578 4132

  • English: 24 hours a day, 7 days a week
  • Japanese: Mon-Fri 09:00 – 17:30
                      Sat, Sun & Public Holiday: Closed
  • Hotel and package enquiries will be answered by Cathay Holidays Japan on the above number.
  • If you are calling from outside of Japan, an overseas charge may apply.
Baggage Services Tel: +81 72 4565041
Email: kix8bag@cathaypacific.com /  kixll@ckts.kansai-airports.co.jp

Sapporo

Airport Name New Chitose Airport
Address Zone A, 3F, International Terminal, New Chitose International Airport
Reservations   +81 (0) 3 4578 4132+81 (0) 3 4578 4132

  • English: 24 hours a day, 7 days a week
  • Japanese: Mon-Fri 09:00 – 17:30
                      Sat, Sun & Public Holiday: Closed
  • Hotel and package enquiries will be answered by Cathay Holidays Japan on the above number.
  • If you are calling from outside of Japan, an overseas charge may apply.
Baggage Services Tel: +81-123-45-2161 / 81-123-45-6776
Email: cts8bag@cathaypacific.com / ctskill@jal.com  

Tokyo

Airport Name Haneda Airport
Address Zone L, 3rd Floor
International Flight Passenger Terminal 3
Tokyo International Airport (Haneda)
Reservations   +81 (0) 3 4578 4132+81 (0) 3 4578 4132

  • English: 24 hours a day, 7 days a week
  • Japanese: Mon-Fri 09:00 – 17:30
                      Sat, Sun & Public Holiday: Closed
  • Hotel and package enquiries will be answered by Cathay Holidays Japan on the above number.
  • If you are calling from outside of Japan, an overseas charge may apply.
Baggage Services Tel: +81 (3) 4578 4132
Email: hnd8bag@cathaypacific.com

Tokyo

Airport Name Narita International Airport
Address Zone I, 3/F Main Building, Terminal 2, Narita International Airport
Reservations   +81 (0) 3 4578 4132+81 (0) 3 4578 4132

  • English: 24 hours a day, 7 days a week
  • Japanese: Mon-Fri 09:00 – 17:30
                      Sat, Sun & Public Holiday: Closed
  • Hotel and package enquiries will be answered by Cathay Holidays Japan on the above number.
  • If you are calling from outside of Japan, an overseas charge may apply.
Baggage Services Tel: +81(0)476-32-7673
Email: nrt8bag@cathaypacific.com
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