Please upgrade your web browser

You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.

Contact us in Chinese Mainland (China)

Please find our local contact information below

Beijing

Airport Name	Beijing Capital International Airport
Address	Office address: 28/F, East Tower, Twin Towers, B-12 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China Office Hours: Mon-Fri 0900-1700 (Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	C/O Bag Services, Beijing Aviation Ground Services Co LTD. Tel: +86 400 815 2888

Chengdu

Airport Name	Chengdu Tianfu International Airport
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply

Chongqing

Airport Name	Chongqing Jiangbei International Airport
Address	2008-09, Metropolitan Tower, 68 Zourong Road, Yuzhong District, Chongqing, China (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Fuzhou

Airport Name	Fuzhou Changle International Airport
Address	Unit 1805A, 18/F, Sino International Plaza, 137 Wusi Road, Fuzhou, Fujian, China (Post Code:350003) (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Guangzhou

Airport Name	Guangzhou Baiyun International Airport
Address	W209B, West Wing, Pullman Guangzhou Baiyun International Airport, Guangzhou, PRC (no walk-in ticketing office)
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Hangzhou

Airport Name	Hangzhou Xiaoshan International Airport
Address	Unit 2004, Tower 2 Raffles City, No.228 Xinye Road, Hangzhou, PRC (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Nanjing

Airport Name	Nanjing Lukou International Airport
Address	Room 751-753, World Trade Centre Nanjing, 2 Hanzhong Road, Nanjing, China. (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Qingdao

Airport Name	Qingdao Jiaodong International Airport
Address	Room 2F-F-B010,Terminal 1, No.1 Jinhang Road, Qingdao, Shandong, China
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Shanghai

Airport Name	Shanghai Pudong International Airport
Address	Office address: Room 601-03, Greentech Tower, 436 Heng Feng Road, Shanghai, China (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	C/O Shanghai International Airport Baggage Services Tel: +86 400 815 2888

Wuhan

Airport Name	Wuhan Tianhe International Airport
Address	Room 2601, 26/F, MinSheng Financial Center, 187 Yunxia Road, Jianghan District, Wuhan City, Hubei Province, China (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Xiamen

Airport Name	Xiamen Gaoqi International Airport
Address	Room 201-204, The Marco Polo Hotel, 8 Jianye Road, Hubin Bei, Xiamen, China. (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700 (Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Zhengzhou

Airport Name	Zhengzhou Xinzheng International Airport
Address	Room 801, 8/F, Henan Media Building, Intersection of Business Outer Ring Road and West 7th Street, CBD, Zhengzhou, Henan, China (no walk-in ticketing office) Office Hours: Mon-Fri 0900-1700
Reservations	400 815 2888400 815 2888 Depending on your service provider, rates may apply when calling from a mobile phone If you are calling from overseas, please dial country code +86 for the Chinese Mainland. Overseas charge may apply
Baggage Services	Tel: +86 400 815 2888

Back to contact us