Request a lounge pass refund

One moment please...

To refund Lounge Pass purchased directly from the Cathay Pacific website, please complete this form.

For other enquiries, please call our Global Contact Centres, or your local reservation office.

All fields are required unless marked as optional

Requester's information

We will use this information to contact you about your refund request.

Requester's family name

Requester's given name

Requester's email address

Confirm email address

Trip information*

Enter all details exactly as they appear in the passenger's passport.

*Please add all passengers requesting a refund in this section

Booking reference

Please note that by submitting this form, you will be giving up your lounge pass.

I agree to the applicable refund policy and agree to the terms and conditions stated on the Cathay Pacific website.

Thank you. We’ve received your refund request.

Your refund request has been submitted, and you should shortly receive a confirmation email. For more information and terms and conditions, please visit the Lounge Pass page on our website.

Kindly note: Refund/cancellation charges may apply, and some tickets are not eligible for refunds. Please refer to the terms of your original booking.

Submit a new request