You can only rebook or refund your cross-boundary coach ticket up to 2 hours before your scheduled departure. However, you can standby for a cross-boundary coach servicing the same route on the original coach departure day. Seat is subject to availability. If you would like to inquire about seat availability, please check the coach service provider’s official website or call their customer service hotline.
EE Bus:
Website: https://www.myeebus.com/eebusfans/
WeChat official account: 永东直通巴士
Customer service: Chinese Mainland (86) 4008861668, Hong Kong (852)37600888
TIL Chinalink:
Website: https://www.tilchinalink.com/ticketing.php
WeChat official account: 环岛中港通
Customer service: Chinese Mainland (86) 4008822322, Hong Kong (852) 29798778
CTG Bus:
Website: https://www.hkctgbus.com/#/index/home
WeChat official account: 中旅巴士
Customer service: Chinese Mainland (86) 4006630118, Hong Kong (852) 36040118