Who can use Mobile Boarding Pass?
All customers and their travel companions on Cathay Pacific flights who have checked in online for flights departing from selected airports can receive a Mobile Boarding Pass after completing check-in online.
Please note that the following customers can self check in but cannot receive their own Mobile Boarding Pass:
- Passengers who have onward connecting flights through airports other than Hong Kong
- Passengers who have purchased tickets with fares applicable for infant
- Unaccompanied Minors who require special handling
- Passengers who have purchased air tickets in conjunction with ferry tickets
Australia | Brisbane (BNE), Melbourne (MEL), Perth (PER), Sydney (SYD) |
Canada | Toronto (YYZ), Vancouver (YVR) |
Chinese Mainland | Beijing (PEK), Chongqing (CKG), Hangzhou (HGH), Nanjing (NKG), Qingdao (TAO), Shanghai / Pudong (PVG), Wuhan (WUH), Xian (XIY), Zhengzhou (CGO) |
France | Paris (CDG) |
Germany | Frankfurt (FRA) |
Hong Kong | Hong Kong (HKG) |
India | Bengaluru (Bangalore) (BLR), Hyderabad (HYD), Mumbai (BOM) |
Indonesia | Denpasar (Bali) (DPS), Surabaya (SUB) |
Israel | Tel Aviv (TLV) |
Italy | Milan (MXP) |
Japan | Fukuoka (FUK), Nagoya (NGO), Osaka (KIX), Sapporo (CTS), Tokyo / Haneda (HND), Tokyo / Narita (NRT) |
Korea | Seoul (ICN) |
Malaysia | Kuala Lumpur (KUL) |
Netherlands | Amsterdam (AMS) |
New Zealand | Auckland (AKL), Christchurch (CHC) |
Singapore | Singapore (SIN) |
South Africa | Johannesburg (JNB) |
Spain | Barcelona (BCN), Madrid (MAD) |
Switzerland | Zurich (ZRH) |
Taiwan China | Kaohsiung (KHH), Taipei (TPE) |
Thailand | Bangkok (BKK), Phuket (HKT) |
United Arab Emirates | Dubai (DXB) |
United Kingdom | London / Heathrow (LHR), Manchester (MAN) |
United States | Boston (BOS), Chicago (ORD), Los Angeles (LAX), New York (JFK), San Francisco (SFO) |
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How can I receive a Mobile Boarding Pass?
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What are the earliest and latest times for collecting my boarding pass?
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Will this Mobile Boarding Pass be accepted at Immigration, Security and at the gate?
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I have an itinerary with transit at Hong Kong International Airport which is eligible to use Mobile Boarding Pass. Can I use the SMS or email from my inbound flight to retrieve Mobile Boarding Pass for my connecting flight?
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Can I save the mobile boarding pass and print it as a hardcopy for declaring my business travel or making any travel claims like insurance from my company?
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I am travelling to Hong Kong with an onward connection to other destination. Why am I not allowed to use Mobile Boarding Pass after checking in online?
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Why are some passengers not eligible to use Mobile Boarding Pass?
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What happens if someone else picks up my mobile device (smartphones or tablets), click to retrieve the Mobile Boarding Pass and tries to use it to board the flight?
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Can I cancel my check-in after I have checked in online and received my Mobile Boarding Pass?
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What are the earliest and latest times for sending Mobile Boarding Pass to my mobile device?
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Can I change my seat after I have checked in online and received my Mobile Boarding Pass?
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What is the check-in confirmation?