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Contact us in Germany

Please find our local contact information below

Düsseldorf

Airport Name Düsseldorf Airport
Address Flughafenstrasse 120, D-40474 Düsseldorf
Reservations Passenger assistance:
0800 – 7244208 (toll free number)
+49 69 299 571 109 (For calls from outside Germany, international charges will apply)

0800 – 7244208 (toll free number)
+49 69 299 571 109 (For calls from outside Germany, international charges will apply)

Email: customerservice_germany@cathaypacific.com


For travel agents:
0800-7244209

0800-7244209

Mon - Sun 0800 – 2000
Email: Tradeservices_germany@cathaypacific.com
Baggage Services AVIAPARTNER
+49 (211) 42172244

Lost and Found:
Email: teamdusll@aviapartner.aero

Frankfurt

Airport Name Frankfurt International Airport
Address Lyoner Strasse 15, D-60528 Frankfurt (Do not offer booking change service or ticket sales on site)
Reservations Passenger assistance:
0800 – 7244208 (toll free number)
+49 69 299 571 109 (For calls from outside Germany, international charges will apply)

0800 – 7244208 (toll free number)
+49 69 299 571 109 (For calls from outside Germany, international charges will apply)

Email: customerservice_germany@cathaypacific.com


For travel agents:
0800-7244209

0800-7244209

Mon - Sun 0800 – 2000
Email: Tradeservices_germany@cathaypacific.com
Baggage Services +49 69 690 71001

Lost and Found:
Email: Baggage-tracing@fraport.de