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Contact us in Sri Lanka

Please find our local contact information below

Contact us via WhatsApp at +852 2747 2747


Airport Name Bandaranaike International Airport
Address Cathay Pacific Airways Limited
1st Floor, 209, Dharmapala Mawatha Colombo – 7, Sri Lanka

Our ticketing counter at Colombo office has been non-operational since 1 July 2015.
Reservations Reservations hotline:   
+94 11 2029 182

+94 11 2029 182

English: 24 hours a day, 7 days a week

Membership Toll-free Number *:   
Green/Silver/Gold: 2-543-940
Diamond: 2-475-601

Green/Silver/Gold: 2-543-940
Diamond: 2-475-601

* Depending on your service provider, rates may apply when calling from a mobile phone.

  • If you booked through a travel agent, please contact your agency directly to make changes.
  • If you booked through, changes can be done through Manage booking.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at the above number.
Baggage Services Tel: +94 0197333366
Tel: +94 0197332415/2418