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Contact us in Spain

Please find our local contact information below

Barcelona

Airport Name Barcelona–El Prat Airport
Reservations Flight Enquiry / Reservation:   
+34 800 000 185 (local toll-free)

+34 800 000 185 (local toll-free)

Mon - Fri 09:00 - 17:00
Sat - Sun 10:00 - 18:00
(service available in English and Spanish), bank holidays included

For overseas countries:   
+34 930 038 048 (overseas charge may apply)

+34 930 038 048 (overseas charge may apply)

Mon - Fri 09:00 - 17:00
Sat - Sun 10:00 - 18:00
(service available in English and Spanish), bank holidays included

For travel agencies:   
+34 930 038 049 (overseas charge may apply)

+34 930 038 049 (overseas charge may apply)

Mon - Fri 09:00 - 17:00
Sat - Sun 10:00 - 18:00

Cathay Pacific Portal (for travel agencies): www.cxagents.com

For baggage and other inquiries

Email: Customerservice_spain@cathaypacific.com
Baggage Services Complaints, Compliments and Suggestions, click here.

Baggage Claims: BCN#BAG@cathaypacific.com

Madrid

Airport Name Adolfo Suárez Madrid–Barajas Airport
Reservations Flight Enquiry / Reservation:   
+34 800 000 185 (local toll-free)

+34 800 000 185 (local toll-free)

Mon - Fri 09:00 - 17:00
Sat - Sun 10:00 - 18:00
(service available in English and Spanish), bank holidays included

For overseas countries:   
+34 930 038 048 (overseas charge may apply)

+34 930 038 048 (overseas charge may apply)

Mon - Fri 09:00 - 17:00
Sat - Sun 10:00 - 18:00
(service available in English and Spanish), bank holidays included

For travel agencies:   
+34 930 038 049 (overseas charge may apply)

+34 930 038 049 (overseas charge may apply)

Mon - Fri 09:00 - 17:00
Sat - Sun 10:00 - 18:00

Cathay Pacific Portal (for travel agencies): www.cxagents.com

For baggage and other inquiries

Email: Customerservice_spain@cathaypacific.com
Baggage Services Complaints, Compliments and Suggestions, click here.

Baggage Claims: MAD#BAG@cathaypacific.com