Who can use Online Check-In?
All passengers holding e-Tickets. Exceptions are:
- Passengers requiring Medical Assistance
- Passengers requiring Stretcher
- Passengers with "Cabin Baggage Occupying Seat" request
- Passengers with "Extra Seat" request
- Passengers travelling in a group and are registered as a group in the booking
For details on passport validity requirements for travel to your destinations, please visit IATA Travel Centre.
*It is the passengers’ responsibility to ensure the validity of their Entry Visa or Transit Visa before entering or leaving a country as destination or stopover.
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What is Online Check-In?
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Is Online Check-In available for all Cathay Pacific flights?
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How many flights will I be able to check in online?
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Can I also check in for connecting flights with other airlines?
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Can I do Online Check-In for my travelling companions as well?
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Why can't I check in online?
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Can I use Online Check-In if I have baggage to check in as well?
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Why can't I see my flights for check-in?
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Who can use Mobile Check-In?
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Can the Mobile Check-In Confirmation serves as Boarding Pass?
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Can I check in my infant?
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Can I cancel my flight after checking in online?
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How do I get assistance if I have problems during Online Check-In?
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What do I need to present at the airport?
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Do I need a valid Airport Express Line (AEL) ticket when accessing any Hong Kong In-Town Check-In facilities?