Passkey

Why am I encountering an error when trying to use the passkey?

Pre-requisites

First, please verify the following pre-requisites have been fulfilled.

  1. Supported password manager is enabled

    Go to Settings > General > Toggle on Autofill passwords and passkeys > Toggle the Autofill from: Passwords option on

    Please refer to “Before you start” on this dedicated page for more details.

  2. Password manager is synced across devices

    Go to Settings > Apple Account > iCloud > Under Saved to iCloud, tap on Passwords > Toggle the Passwords and Keychain option on

    Password manager is synced across devices

Other possible reasons

If the above settings have already been enabled, it might be due to the following reasons:

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