Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
  • Sign in / uponeworld
    Please upgrade your web browserYou’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list.
    Cathay Pacific

    Bookable Upgrade makes it possible to upgrade to the next cabin class. That brings you more space and comfort in Premium Economy, fine dining and award-winning seats in Business, or extraordinary service and luxury in First class.All requests must be made online at least 2 hours before the scheduled flight departure time.

    To streamline the use of your Bookable Upgrade, we have digitalised the request at airport check-in. Simply submit your Bookable Upgrade request online through mid-status benefits summary page at least 2 hours before the scheduled flight departure time. This digital feature will be available from 2pm HKT on 27 August 2024. To prepare for this system upgrade, request at the airport check-in counter will no longer be available on flights departing after 12nn HKT on 26 August 2024.

    Please refer to details below to claim your Bookable Upgrade online.

    All of your benefits, including the number of Status Points and Asia Miles earned, are based on your upgraded cabin class – a perk unique to Bookable Upgrade.

    How to earn a Bookable Upgrade

    This mid-status benefit is exclusive to Cathay Gold and Diamond members. Once you reach your Status Points milestone, four Bookable Upgrades will be automatically added to your account.

     

    Gold

    Diamond

    Status Points milestone 1,000 1,600
    Number of Bookable Upgrades 4 single-sector Bookable Upgrades 4 single-sector Bookable Upgrades
    Who can use the benefit You or a travel companion* You, a travel companion* or a redemption group nominee
    Applicable flight distances Ultra-short, short and medium-haul flights marketed and operated by Cathay Pacific^ Flights of any distance marketed and operated by Cathay Pacific

    *Travel companions for Bookable Upgrades are passengers travelling on the same booking.

    ^Learn more about our distance zones.

     

    How to claim your Bookable Upgrade

    Before you book, visit our Upgrade availability checker page to check the availability of bookable upgrades* for your Cathay Pacific direct flights up to 180 days in advance.

    To be eligible for this benefit, please make sure your confirmed flight booking is one of the following fare types:

    • Business Flex (J, C), Business Essential (D, P) or Business Light (I)
    • Premium Economy Flex (W, R)
    • Economy Flex or Economy Essential (any fare class)

    *Bookable upgrades are subject to seat availability, applicable flight distances, and certain fare restrictions at the time of requesting an upgrade. 

    Extension of Bookable Upgrades

    For more flexibility, we're now further extending unused Bookable Upgrades for a 6-month validity - applicable to those expired between April and July 2024 and set to expire between August and December 2024.

    The arrangement will be as follows.

    Expiring / expired on Extended until Renewed by
    Between 30 April and 31 July 2024 28 February 2025 10 September 2024
    31 August 2024 Within 2 weeks upon expiry
    30 September 2024 31 March 2025
    31 October 2024 30 April 2025
    30 November 2024 31 May 2025
    31 December 2024 30 June 2025

    To upgrade online

    icon
    Place your request

    You can make an online request at least 2 hours before your flight departure. To do so, sign in to your Cathay account, visit “My credited rewards” on your profile and claim your Bookable Upgrade. You’ll be redirected to “Manage booking”, where you can select the relevant passenger and flight sector.

    View your credited rewards
    icon
    Wait for approval

    Once the upgrade has been requested, the passenger’s flight details will automatically be updated under ‘Manage Booking.’ You can also visit your mid-status benefits summary page for the latest status. Please check in online or at the airport counter for the upgraded flight.

    How to change or cancel a Bookable Upgrade

    1. If the request status of your upgrade is pending, you can cancel the request up to 4 days before the scheduled flight departure time. The Bookable Upgrade will be returned in your account instantly. The expiry date of the Bookable Upgrade will remain the same.
    2. If the request status of your upgrade is confirmed, first confirm the booking for the flight sector you would like to change the benefit to, then contact Customer Care at least 4 days before your flight departure. Cancelling the benefit will also cancel the confirmed flight booking.
    3. Once you have submitted your request, a representative from our service centre will email you with the result within 72 hours.

    Learn more about your membership benefits