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Marco Polo Club

What should I do if I lose my Marco Polo Club membership card?

You can order a replacement membership card for a service fee of USD20 or 2,000 Asia Miles. Due to system upgrade, the online service is temporarily suspended until further notice. Please call our Marco Polo Club service line at +800 2747 5500 (international prefix may apply) for arrangement. You should receive your replacement card within two to four weeks.