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Contactless boarding

Smile, board, enjoy your flight

Hong Kong International Airport’s e-Boarding Gates make boarding your next flight a completely contactless experience*. 

The e-Boarding Gates use biometric technology to scan your face and streamline the boarding process, helping to minimise contact across your journey. 

The whole process is touch-free, fast and simple. Watch our video to see what to expect.

When you arrive at the airport

To take advantage of this new boarding experience, you’ll need to use a valid electronic travel document to pass through the initial e-Security Gates. Please note that using a Hong Kong Identity card will not enable you to use the e-Boarding Gates.

How to use the self-boarding gates

Biometric Gate step1

1. Remove your face covering and look at the camera

Biometric Gate step2

2. Gate opens

Biometric Gate step3

3. Replace your face covering and enjoy your flight

Fly confidently with Cathay Care

We've introduced enhanced measures across every stage of the journey, from check-in to the cabin, to help you travel with confidence.

Discover Cathay Care

*e-Boarding Gates are being progressively introduced at Hong Kong International Airport throughout 2021.