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Contact us in Chinese Mainland (China)

Please find our local contact information below

Beijing

Airport Name Beijing Capital International Airport
Address Office address:
28/F, East Tower, Twin Towers, B-12 Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China

Office Hours: Mon-Fri 0900-1700

(Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services C/O Bag Services, Beijing Aviation Ground Services Co LTD.
Tel: +86 400 815 2888

Chengdu

Airport Name Chengdu Shuangliu International Airport
Address Room L345, T1 Terminal, Shuang Liu International airport, Chengdu, Sichuan, China
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply

Guangzhou

Airport Name Guangzhou Baiyun International Airport
Address
W209B, West Wing, Pullman Guangzhou Baiyun International Airport, Guangzhou, PRC (no walk-in ticketing office)
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 400 815 2888

Qingdao

Airport Name Qingdao Jiaodong International Airport
Address Room 2F-F-B010,Terminal 1,  No.1 Jinhang Road, Qingdao, Shandong, China
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply

Shanghai

Airport Name Shanghai Pudong International Airport
Address Office address:
Room 1605-1607, 1788 Nanjing Xi Road, Shanghai, China

Office Hours: Mon-Fri 0900-1700

(Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services C/O Shanghai International Airport Baggage Services
Tel: +86 400 815 2888

Wuhan

Airport Name Wuhan Tianhe International Airport
Address
Room 2601, 26/F, MinSheng Financial Center, 187 Yunxia Road, Jianghan District, Wuhan City, Hubei Province, China (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services Tel: +86 400 815 2888

Xiamen

Airport Name Xiamen Gaoqi International Airport
Address
Room 201-204, The Marco Polo Hotel, 8 Jianye Road, Hubin Bei, Xiamen, China. (no walk-in ticketing office)

Office Hours: Mon-Fri 0900-1700

(Walk-in ticketing office is temporarily closed due to coronavirus (COVID-19) outbreak)
Reservations   400 815 2888400 815 2888

  • Depending on your service provider, rates may apply when calling from a mobile phone
  • If you are calling from overseas, please dial country code +86 for the Chinese Mainland.
  • Overseas charge may apply
Baggage Services C/O Baggage Services, Xiamen International Airport Group Co.
Tel: +86 400 815 2888