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Cathay Pacific temporarily suspends Tel Aviv services

Latest update: 29 Feb 2024 15:30 HKT (GMT+8)

In view of the uncertainty related to the ongoing situation in Israel, all Cathay Pacific flights to and from Tel Aviv from today up to and including
24 October 2024
will be cancelled.

Affected customers who have not received a message from Cathay Pacific are advised to check the current status of their booking via Manage Booking. 

They can also contact our Customer Care teams via

  • WhatsApp (+852 2747 2747 or by clicking here), or
  • Israel line +972 3 798 7676 (Hebrew and English),
  • UK line +44 20 7660 8992 (English, Cantonese and Putonghua), and
  • HK line +852 2747 3333 (English, Cantonese and Putonghua),

Our ticket waiver policy is in place to provide choice and flexibility. Customers who are booked to travel on Cathay Pacific flights between Hong Kong and Tel Aviv up to 26 October 2024 can rebook, reroute or refund their travel without the usual fees.

Despite our best efforts, alternative flights are very limited in the current situation, severely restricting rebooking options.

We sincerely apologise for any inconvenience caused to our customers and we appreciate their understanding.

We urge customers to check the latest flight information and other announcements on our website www.cathaypacific.com for departures beyond 24 October.

If you need help with your booking