The latest updates

Our commitment to your wellbeing

During these challenging times, we promise to do all we can to help you and your family. Watch to find out more about the steps we’re taking.

Important information for travellers

We understand travelling during this period can be stressful – that’s why we’re updating the below pages with the latest information, so you can plan ahead as much as possible.

Our global contact centres are extremely busy at the moment, so please accept our apologies if waiting times are longer than usual. If you are not travelling in the next 72 hours, we ask that you wait to call – our agents are prioritising travellers with immediate itineraries.