You are responsible for ensuring the security of the personal information held on your computer, mobile or other device.
You must not access or use (or allow access or use of) our websites or mobile applications in any unauthorised manner. This includes but is not limited to: any false, fraudulent or unauthorised booking; obtaining or any attempt to obtain unauthorised access to any of our networks or accounts or to information about other users; use of our websites or mobile applications in a manner which causes or may cause an infringement of the rights of any other; any posting, transmission or dissemination of harmful, obscene, defamatory or otherwise illegal information; any interference with or disruption to our websites or mobile applications, as well as any reproduction, extraction, modification or distribution of content or material from our websites or mobile applications. You must not establish and/or operate links to our websites or mobile applications without our prior written consent.
Separate conditions apply to airline carriage, prize draws, competitions or any other promotion which we may run from time to time. In particular, the carriage of passengers, baggage and cargo by air is subject to the conditions of carriage of the relevant carrier. View our Conditions of Carriage.
Our websites and mobile applications may contain information on, or access to, third party websites, applications, content, products or services (whether through hyperlinks to third party websites or otherwise) that are subject to the relevant terms and conditions of the third party owners. We have no control over and do not endorse any such third party materials, and have no liability in respect of your dealings with third parties. You maintain full responsibility for your dealings with third parties and your use of third party websites, applications, content, products or services.
While every care has been taken in preparing the information and materials contained in our websites and mobile applications, such information and materials are provided "as is" without warranty (whether express or implied) or representation of any kind. In particular, no warranty or representation regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.
Subject to claims available under applicable consumer protection laws, we will not be liable to you or to anyone else (in negligence, tort, breach of contract, or otherwise) for any loss or damage (including direct or indirect loss, or special or consequential loss) howsoever caused arising out of or in connection with:
- the access or use of (or inability to access or use) our websites or mobile applications;
- the breach in the security of your computer, mobile or other device, or the access to or use of any information held on or through your computer, mobile or other device by unauthorised third parties;
- disruptions, defects, technical errors or other harmful elements in respect of the websites or mobile applications, including any network or connectivity problems; and/or
- third party websites, applications, products or services.
You must take your own precautions to ensure that whatever you select for use from our websites and mobile applications are free of viruses or anything else that may interfere with or damage the operation of your computer systems or mobile devices.
This notice is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.
These Terms and Conditions were last updated on 1 April 2015.
More about Legal and privacy
Cathay Pacific Conditions of Carriage (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
Notification to Passenger Charter of Rights for travel to/ from India (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
Notification of Rights to Benefits under the Israel Aviation Services Law (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
ET Conditions of Contracts/ Notices & EC 889 Air Carrier Liability for Passengers/ their Baggage (PDF), Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .
All downloadable files on this page are in PDF (Portable Document Format) and can be viewed with Adobe Acrobat Reader. You can download the Reader at no cost from the Adobe website, Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific .