Customer support
Service at your fingertips
Contact us
Global Contact Centres
Belgium
From Belgium (Passenger Service Centre): 0800 818710800 81871
From Belgium (Travel Agent Service Centre): 0800 818720800 81872
From Luxembourg: 00352 800 8517000352 800 85170
From other countries: +31 707709574+31 707709574
Questions about bookings, flights, reservations:
Daily, 08:00 - 20:00h.
Questions about hotels and packages#
Daily, 09:00 - 17:00h.
# For your hotel and package questions, service will be provided by Cathay Pacific Holidays Netherlands BV
Other countries / regions
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All
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Marco Polo Club
Hong Kong SAR
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Green/ Silver/ Gold (Mandarin): 800 938088
08:00 - 23:00, Monday to Saturday, including public holidays
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week
Asia Miles
Hong Kong SAR
2747-3838
800 938038 (Mandarin service)
24 hours a day, 7 days a week