Customer support and self-service
Self-service support options
Global Contact Centres
Belgium
From Belgium (Passenger Service Centre): 0800 818710800 81871
From Belgium (Travel Agent Service Centre): 0800 818720800 81872
From Luxembourg: 00352 800 8517000352 800 85170
From other countries: +31 707709574+31 707709574
Questions about bookings, flights, reservations:
Daily, 08:00 - 20:00h.
Questions about hotels and packages#
Daily, 09:00 - 17:00h.
# For your hotel and package questions, service will be provided by Cathay Pacific Holidays Netherlands BV
Other countries / regions
-
All
- Argentina
- Australia
- Austria
- Bahrain
- Bangladesh
- Belgium
- Bolivia
- Brazil
- Cambodia
- Canada
- Chile
- Colombia
- Costa Rica
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Ecuador
- El Salvador
- France
- Germany
- Greece
- Guatemala
- Hong Kong SAR
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Jordan
- Korea
- Kuwait
- Lebanon
- Madagascar
- Mainland China
- Malaysia
- Maldives
- Mauritius
- Mexico
- Montenegro
- Myanmar
- Nepal
- Netherlands
- New Caledonia
- New Zealand
- Oman
- Pakistan
- Panama
- Paraguay
- Peru
- Philippines
- Poland
- Portugal
- Puerto Rico
- Qatar
- Reunion
- Romania
- Russia
- Saudi Arabia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- Spain
- Sri Lanka
- Switzerland
- Syria
- Taiwan China
- Thailand
- Turkey
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Vanuatu
- Venezuela
- Vietnam
- Americas
- Asia
- Australasia
- China - Mainland, Hong Kong, Macao, Taiwan regions
- Europe / Africa
- India / Middle East
Marco Polo Club
Hong Kong
Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Green/ Silver/ Gold (Mandarin): 800 938088
08:00 - 23:00, Monday to Saturday, including public holidays
Diamond: 2747-3888
24 hours a day, 7 days a week
Worldwide toll-free
Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week
Asia Miles
Hong Kong
2747-3838
800 938038 (Mandarin service)
24 hours a day, 7 days a week
