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A word of thanks

We’re deeply grateful to our people who have given their time, energy and dedication throughout the pandemic

We’d like to say thank you. Thank you to all of our employees who worked so hard in the face of the COVID-19 pandemic. It was a difficult time for everyone and the work we did mattered more during this time than ever.

From our crew members who operated in the “Closed Loop” roster system, spending weeks at a time without seeing friends or family, to those who worked behind the scenes to implement new measures like our Fly Ready portal, these efforts were vital in keeping us all connected to the world.

Cathay Stories

Hear it from them: our people share their stories of challenges, hardships, triumphs, hope and resilience throughout the pandemic.

With a large reduction to our flight schedule, we protected more than 70 of our planes in Alice Springs, in the Australian desert. Pearl Sau, Line Maintenance Operations Manager and Benjamin Connell, Regional Engineering Manager Southwest Pacific, explain how our teams took on this unprecedented challenge.

What our people did

62,000 nights

62,000 nights

spent in quarantine hotels in 2021

800 pilots

2,600+ colleagues

operated in the Closed Loop system

230,000+ COVID-19 tests

taken by cockpit and cabin crew in 2021, with just 16 positive cases



vaccination status of Cathay colleagues



Why it matters

717,059 passengers

717,059 passengers

connected to their loved ones: people flown by Cathay Pacific in 2021

143,000 tonnes

143,000 tonnes

of fresh fruits, vegetables and perishable goods Shipped globally by Cathay Cargo in 2021

5 million Rapid Antigen Test kits

Flown from the Chinese Mainland to Hong Kong by Cathay Cargo in February 2022

5 million Rapid Antigen Test (RAT) kits

165 million+

doses of life-saving vaccine shipped around the world by the end of 2021

Achieving these figures simply would not have been possible without so many of our employees stepping up to the challenge with their can-do spirit and consummate professionalism. They have our respect and our admiration. Thank you for never giving up

How we’re flying

Learn how our employees made a difference for our customers and our communities.

  • What is the Closed Loop?

    All about the roster system that saw our people spend up to 49 days away from loved ones.

    Read more
  • Getting Fly Ready

    How one team created a new portal to help customers deal with an influx of new travel restrictions. 

    Read more
  • Proud to be flying

    One pilot reflects on why he was happy to be flying and helping serve the community.

    Read more
  • Diary of a Closed Loop

    One Cathay Pacific pilot shares his diary of life inside the five-week Closed Loop system.

    Read more
  • Parking and reactivation: How we stored aircraft during the pandemic

    How we stored over 70 of our most valuable assets in Alice Springs, in the Australian desert.

    Read more