If you received an error message regarding a failed insurance application in your flight booking confirmation email or any failure related to your insurance purchase, please contact Chubb's Customer Service:
Tel: 1800 361 146
Email: cx.travel.au@chubb.com
Monday to Friday from 8:30 am to 5:00 pm (AEST/AEDT) (Closed on Saturday, Sunday and Public Holidays)