Choose your language and product delivery location.
Add your preferred items to the shopping cart.
Review your shopping cart. Apply a promo code if you have any.
Select ‘Guest checkout’ or ‘Member checkout’ to proceed to “Checkout page”. If you’ve already signed in with your Cathay account, you’ll be able to pay using a mix of miles and cash in your preferred ratio. Click ‘Checkout’ to proceed.
Enter or edit the delivery and contact details (if applicable). Please make sure to enter the required information correctly.
Click ‘Confirm and pay’ to proceed to the next page.
- If you check out with your Cathay account and your order involves miles payment, you’ll be redirected to the ‘Member verification’ page. Input the one-time-password after receiving the verification code.
- If you check out with your Cathay account and your order does not involve miles payment, the ‘Member verification’ page will be bypassed and you’ll be directed to the ‘Payment’ page.
- If you check out as a guest, you’ll be directed to the ‘Payment’ page.
Once you land on the payment page, choose your payment method and enter your payment information.
Upon successfully completing the transaction, you'll be redirected to the ‘Order summary’ page.

Please note: If the product is delivered via email or e-voucher, make sure you have correctly entered your email address. If you’re going to pick up your order at Cathay Shop – Cityplaza, the e-voucher will be sent to your registered email address for order collection.