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Contact us in Malaysia

Please find our local contact information below

WhatsApp is now available, message us for help with your flight bookings, Marco Polo Club and Asia Miles queries on +852 2747 2747, 9am to 6pm daily.

Kuala Lumpur

Airport Name Kuala Lumpur International Airport
Address Cathay Pacific:

Lot No. C10 – C12
Mezzanine Level
Main Terminal Building
Kuala Lumpur International Airport
64000 Sepang
(No walk-in/local ticketing office)
Reservations Flight bookings and enquiries:
English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

24 hours a day, 7 days a week (WhatsApp, Mon - Sun 09:00 – 18:00)

To change the date or time of your flight
  • If you have booked through www.cathaypacific.com, you may make changes to your online bookings via Manage Booking
  • If you have booked through a travel agent, please contact your agent directly to make changes.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at (03) 6207 4989
  • If you are a travel agent, please contact local Sales team.
Baggage Services Tel: +60 (3) 8787-2808
Email: KUL_BAG@cathaydragon.com

Penang

Airport Name Penang International Airport
Address Cathay Pacific:
Lot 302, Mezzanine Floor
Penang International Airport
11900 Penang
(No walk-in/local ticketing office)
Reservations Flight bookings and enquiries:
English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

English
03-92126450 / 1800-819-469

Mandarin & Cantonese
03-62074989

24 hours a day, 7 days a week (WhatsApp, Mon - Sun 09:00 – 18:00)

To change the date or time of your flight
  • If you have booked through www.cathaypacific.com, you may make changes to your online bookings via Manage Booking
  • If you have booked through a travel agent, please contact your agent directly to make changes.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at (03) 6207 4989
  • If you are a travel agent, please contact local Sales team.
Baggage Services Tel: +60 (4) 630-1020
Email: pen#bag@cathaydragon.com