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Book Cathay Pacific
Australia - English
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Customer support and self-service

Find a range of popular customer self-service options as well as helpful contact information.

General enquiries

Global Contact Centres

Australia

Flight bookings and enquiries: 131 747131 747
24 hours a day, 7 days a week

Hotels and Packages: 131 747131 747
Mon-Sun 09:00 – 17:00

Baggage and other enquires

Additional local numbers:

  • Asia Miles members:
    1800 129 264
  • Marco Polo Green, Silver, Gold members:
    1800 687 509
  • Marco Polo Diamond members:
    1800 687 195

Other countries / regions

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Marco Polo Club

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

Hong Kong

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week
Green/ Silver/ Gold (Mandarin): 800 938088
08:00 - 23:00, Monday to Saturday, including public holidays

Diamond: 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong

2747-3838
800 938038 (Mandarin service)

24 hours a day, 7 days a week

More details