I would like to pay my offer with a credit card other than the one I submitted earlier. What should I do?
Changing your credit card after submitting an offer is not currently permitted. Alternatively, you can cancel your original offer and submit a new one with the new payment details. To make a new offer, click the link in your cancellation email, or log in to the Upgrade Bid page and follow the simple step-by-step process.
I need to change a flight for which I have successfully received an upgrade. Can I transfer my upgrade? If not, what happens to my upgrade?
I cancelled my original offer, but now I want to make a new offer. Can I do this?
I have received email confirming I have submitted/changed my upgrade offer which I did not.
I want to modify or cancel my offer, but the system does not allow me to. Why is that?