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Contact us and FAQs

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Contact us

Global Contact Centres

Thailand

Flight enquiries: 02-787-336602-787-3366
Available in Thai only
Mon-Fri 08:00 - 17:30
Sat, Sun & Public Holiday: Closed
Available in English only
24 hours a day, 7 days a week

Hotels and Packages: 02-787-336702-787-3367
Mon-Fri 08:00 - 17:30
Sat, Sun & Public Holiday: Closed

Baggage and other enquiries

  • If you booked through a travel agent, please contact your agency directly to make changes.
  • If you booked through cathaypacific.com, changes can be done through Manage booking.
  • If you have booked a changeable ticket directly with Cathay Pacific reservations office, please call us at the above number.

Other countries / regions

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Marco Polo Club

Hong Kong SAR

Green/ Silver/ Gold: 2747-5500
24 hours a day, 7 days a week

Diamond: 2747-3888
24 hours a day, 7 days a week

Worldwide toll-free

Green/ Silver/ Gold: +800 2747-5500
Diamond: +800 2747-3888
24 hours a day, 7 days a week

More details

Asia Miles

Hong Kong SAR

2747-3838

24 hours a day, 7 days a week

More details