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Our self-service facilities and network
Benefits of self-service
Time is on your side with our self-service facilities at the airport or at in-town station locations. Designed to speed you through check-in and bag drop, our self-service network will give you extra time to shop, eat or simply relax before the start of your journey. If you’re new to the automated experience, our airport team will be on hand to assist you.
Check in online before arriving at your departing airport
Validate your travel document using the dedicated kiosks
Print your bag tag and attach it to your baggage
Proceed to the self-service bag drop counters or our counters to check in your bag
How to use our self-service facilities
Self-service check-in and baggage tagging
Check in, get your boarding pass and baggage tag from the kiosk, then proceed to the bag drop counter. If you have already completed online check-in, get your baggage tag and proceed to the bag drop counter.
Self-service bag drop
If you have already checked in and collected your boarding pass and baggage tag, simply head to the self-service bag drop machines.
Helpful links
- China – the Chinese Mainland, Hong Kong SAR, Macao SAR and Taiwan Region
- Hong Kong SAR - English
- Chinese Mainland (China) - English
- Taiwan China - English
- 香港特別行政區 - 繁體中文
- 中国內地 - 简体中文
- 中國台灣 - 繁體中文
- Africa
- South Africa - English
- Asia
- Bangladesh - English
- Korea - English
- Singapore - English
- Cambodia - English
- 한국 - 한국어
- Sri Lanka - English
- India - English
- Malaysia - English
- Thailand - English
- Indonesia - English
- Maldives - English
- ประเทศไทย - ภาษาไทย
- Indonesia - Bahasa Indonesia
- Myanmar - English
- Vietnam - English
- Japan - English
- Nepal - English
- Việt Nam - tiếng Việt
- 日本 - 日本語
- Philippines - English
- Australasia
- Australia - English
- New Zealand - English