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Four Seasons Hotel Hong Kong

Four Seasons hotel welcome services

Introducing new partner benefits for Diamond and Gold members

Providing a luxurious refuge in the heart of the city, Four Seasons Hotel Hong Kong represents the ultimate standard in hospitality, with Michelin-starred dining and extensive business and leisure facilities. As a Diamond or Gold member, you can enjoy a range of exclusive year-round privileges, whether you are staying as a guest or stopping by to enjoy the hotel’s dining or spa offerings.

Terms & conditions apply.

Hotel stays

Relax in the indulgent comfort of guestrooms and suites with magnificent city and harbour views, and enjoy an enhanced stay with the following:

  • Complimentary room upgrade
  • Complimentary early check-in/late check-out
  • Complimentary breakfast at Blue Bar or The Lounge, or In-Room Dining

Please provide your membership number and tier when making your reservation directly with the hotel. If booking online, include these details in the "Additional Requests" section. Present your membership card upon arrival for validation.

Four Seasons hotel room

Hotel welcome services

Start your elevated experience the moment you arrive in Hong Kong with special services that extend a warm welcome to you at the airport and before you step into the hotel.

  • Complimentary airport escort at Hong Kong International Airport (Diamond members only)
    As you disembark, be greeted by a Four Seasons staff member who will guide you to immigration and assist with your baggage. (Transportation is not included.)
    Contact:
    +852 3196 8230
    Concierge.HongKong@fourseasons.com


  • Curbside check-in
    Receive your room key at the front drive upon arrival for a speedy, seamless check-in.
    Contact:
    +852 3196 8333
    experiencehongkong.hkg@fourseasons.com

    Please provide your membership number, tier and flight details when booking these services (at least 48 hours in advance for airport escort and 24 hours in advance for curbside check-in). If reserving these services as part of your online room booking, include these details in the "Additional Requests" section. Present your membership card upon arrival for validation.

Four Seasons hotel welcome services

With some of the best dining and spa services in the city, Four Seasons Hotel Hong Kong is a destination in itself. The following partner benefits are also available to you as a Diamond or Gold member, regardless of whether you are staying at the hotel.

Hotel dining

Choose from Michelin-starred French or Cantonese cuisine, or a range of casual lounge and bar options, and make your dining experience even more memorable.

  • Guaranteed reservation at Caprice for lunch or dinner
  • Complimentary glass of champagne when dining at Caprice or Lung King Heen
  • Complimentary Marco Polo Club signature cocktail when dining at Pool Terrace, Blue Bar or The Lounge

Find out more about dining

Please provide your membership number and tier to the hotel when making your dining reservation. Present your membership card upon arrival for validation.

Four Seasons hotel dining

Hotel spa

Pamper your senses with therapy tailored to relieve stress or bring out your inner glow, and enjoy partner benefits that add to your feelings of well-being.

  • 10% discount on all spa, manicure and pedicure treatments
  • Complimentary glass of champagne for all spa, manicure and pedicure treatments

Find out more about spa services

Please provide membership number and tier to the hotel when making your spa services reservation. Present your membership card upon arrival for validation.

Four Seasons hotel spa

Hotel stay

Complimentary room upgrade

  • Eligible for rooms booked at Best Available Rate through the Four Seasons Hotel Hong Kong reservation call centre or website or by email.
  • One-level upgrade open to all room categories, including suites, up to Grand Harbour-View Suite.
  • Subject to availability upon check-in.
  • Blackout dates apply.

Complimentary early check-in/late check-out

  • Eligible for rooms booked at Best Available Rate through the Four Seasons Hotel Hong Kong reservation call centre or website or by email.
  • Subject to availability.

Complimentary breakfast

Hotel welcome services

Complimentary airport escort at Hong Kong International Airport

  • Valid for Diamond members who book a room at Best Available Rate through the Four Seasons Hotel Hong Kong reservation call centre or website or by email.
  • Transportation between airport and hotel is not included.
  • For a maximum of two guests, including the eligible member. A fee of HKD550 will be charged for each additional two guests.
  • Eligible members must provide their details directly to the hotel at least 48 hours prior to arrival.

Curbside check-in

  • Valid for Diamond and Gold members who book a room at Best Available Rate through the Four Seasons Hotel Hong Kong reservation call centre or website or by email.
  • Eligible members must provide their details directly to the hotel at least 24 hours prior to arrival.

Hotel dining

Guaranteed reservation at Caprice for lunch or dinner

  • Valid for Diamond and Gold members, including those who are not staying as a guest.
  • For a maximum of six persons, under the same booking.
  • Reservations must be made at least two days in advance. Not applicable on 1–2 and 27–31 January 2017; 14 February 2017; 4 and 14–17 April 2017; and 24 December 2017–1 January 2018.

Complimentary glass of champagne

  • Valid for Diamond and Gold members, including those who are not staying as a guest.
  • Applicable when enjoying dinner at Caprice or Lung King Heen.
  • For a maximum of six persons, under the same booking.

Complimentary Marco Polo Club signature cocktail

  • Valid for Diamond and Gold members, including those who are not staying as a guest.
  • Applicable when enjoying any food at Pool Terrace, Blue Bar or The Lounge.
  • For a maximum of six persons, under the same booking.

Hotel spa

10% discount on all spa, manicure and pedicure treatments

  • Valid for Diamond and Gold members, including those who are not staying as a guest.
  • Applicable from Monday to Thursday, excluding public holidays.
  • Bookings must be made at least 24 hours in advance.

Complimentary glass of champagne for all spa, manicure and pedicure treatments

  • Valid for Diamond and Gold members, including those who are not staying as a guest.
  • Valid for eligible members and companions under the same spa booking.