Apa yang terjadi jika award yang saya inginkan tidak tersedia?
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Lebih lanjut tentang menukar award perjalanan
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How do I redeem a hotel, experience or car rental award using my Asia Miles?
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Can I make changes to my booking after the confirmation email has been issued?
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What happens if I don’t show up to claim my Asia Miles Travel Services hotel, car rental or experience awards?
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What does the term Cancellation Policy mean?
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What charges are already included in a hotel, car rental or experience award booking?
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How many days in advance should I redeem an Asia Miles Travel Services hotel, car rental or experience award?
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What happens if the award I want is not available?
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Can I book an Asia Miles Travel Services hotel, car rental or experience award with mileage accrued through a flight partner’s Frequent Flyer programme?
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After I have confirmed my booking, how do I receive the booking confirmation from you?
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I have already made an Asia Miles Travel Services Hotel, car rental or experience award booking. How can I view my itinerary?
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Can I make special requests for a product after the booking has been made?
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Can I use my Asia Miles to redeem an Asia Miles Travel Services hotel, car rental or experience award for someone else?
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Can I redeem an Asia Miles Travel Services hotel, car rental or experience award for my child if he/she is travelling alone?
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My Experience Award includes complimentary hotel pick up, how can I arrange it?