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Cathay Pacific flights continue to be disrupted

24 Jul 2012

Cathay Pacific Airways announced that its flight operation continues to be disrupted due to strong and gusty crosswind conditions and availability of ground services in support of flight operations at Hong Kong International Airport.

Flights on 24 July are expected to experience delay. Passengers are advised to first check the airline’s website, www.cathaypacific.com, to get the latest flight information before leaving for the airport.

Passengers who are booked on flights departing July 24 and 25 are encouraged to postpone non-essential travel. The airline will waive re-booking, re-routing, cancellation and refund charges for all tickets issued worldwide (irrespective of fare type) on or before 24 July for travel on Cathay Pacific on 24 and 25 July.

Passengers whose flights are cancelled are advised not to go the airport. Cathay Pacific will assist with alternative arrangements for affected passengers.

To ensure customers receive the latest flight status updates via SMS or email, they are advised to update their contact details when checking in online.

Cathay Pacific continues to monitor the situation closely and will issue further updates once more information becomes available. The airline regrets any inconvenience this may cause and hopes for passengers’ understanding.