Cathay Pacific implements recovery plan
(Updated as of HKT17:00)
08 Jul 2001
Cathay Pacific Airways today announced that as of 4:00pm it had cancelled a total of 42 flights for the day out of its original schedule of 129. The cancellations are due to the AOA's industrial action and the disruption of its network caused by the aftermath of Typhoon Utor. At the same time, the airline is operating a total of 16 extra flights which have successfully cleared the backlog of passengers delayed by the typhoon.
The AOA appears to be stepping up its go-slow industrial action with a marked rise in the number of pilots reporting sick. Short-term sickness levels have roughly doubled since the union began industrial action on 3 July. So far today, a total of 42 flights have been delayed by more than 15 minutes. Of these, twelve have been delayed by more than 90 minutes.
Cathay Pacific's Director Corporate Development Tony Tyler said: "We are disappointed that the AOA appears to be using sickness as a weapon whilst demanding pay rises of up to 32%. We sincerely apologise to our passengers for the inconvenience they are facing and assure them we are doing all we can to get them to the destinations as soon as possible. Fortunately the situation is improving as we mount extra flights to the most popular destinations."
Cathay Pacific is taking a number of steps to overcome the AOA's disruption campaign. Of the 16 additional flights being scheduled today, four will be operated by its own aircraft and twelve by other carriers on its behalf. Cathay Pacific will also use the 15 aircraft it has chartered to operate a total of 30 regional flights.
In view of the union's disruption campaign, the airline yesterday announced it would make a temporary reduction in its schedule in order to ensure it can offer a reliable service to its passengers. The reduced schedule, which came into effect today, represents approximately 80% of the airline's normal schedule. More details of the reduced schedule will be made available this evening.
Cathay Pacific sincerely regrets the inconvenience which passengers have suffered as a result of this disruption. The airline is doing everything it can to get passengers to their destinations as speedily as possible. Passengers whose flights have been cancelled or delayed are being rebooked onto alternative flights.
The airline's In-Town Check-In service at Kowloon Station and Hong Kong Station of the Airport Express Line remains closed. Cathay Pacific recommends that passengers booked on flights over the next few days check the latest flight details on its Website or call its passenger enquiry hotlines or their travel agent before going to the airport. The hotlines will remain open overnight:
Update flight information is always available at www.cathaypacific.com
.Chinese-language hotline: 2747 8888
English-language hotline: 2747 8999