Procuramos ofrecerle la mejor experiencia posible, pero también deseamos respetar su privacidad. Al hacer clic en “Acepto”, usted está de acuerdo con nuestro uso de cookies, que nos ayuda a proporcionarle una información más personalizada. Si desea desactivar esta función u obtener más información sobre nuestra política, consulte nuestra Política de cookies. Muchas gracias.
Actualice su navegador web
Está usando un navegador web no compatible. Consulte la lista de navegadores compatibles para disfrutar de nuestro sitio web de manera óptima.

Contáctenos en Japón

Encuentre nuestra información de contacto en el país a continuación

Fukuoka

Nombre del aeropuerto Aeropuerto de Fukuoka
Dirección Cathay Pacific / Cathay Dragon:
Island G, 3F, International Terminal Building, Fukuoka Airport
Reservas Cathay Pacific / Cathay Dragon: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 

  • If you have any query about your reservation, please email: tyo_eservice@cathaypacific.com with your full name along with either your reservation number (six digits) or ticket number, or flight number and departure date to help us identify your booking.
    We will reply within 48 hours except SAT/SUN and public holidays.
  • Contact the Baggage Service number at your arrival airport for delayed/damaged baggage (number listed below)
  • Contact The Marco Polo Club
  • Contact Asia Miles
  • Request special meal or seat selection (some restrictions may apply) via Manage My Booking
 
Servicio de equipajes +81-092-477-0344

+81-092-472-5480 (Japan Airlines, Handling agent for Cathay Pacific/Cathay Dragon)

Nagoya

Nombre del aeropuerto Aeropuerto Internacional Chubu Centrair
Dirección Cathay Pacific:
Island D, 3F, International Terminal Building, Chubu Centrair International Airport
Reservas Cathay Pacific / Cathay Dragon: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays)

  • If you have any query about your reservation, please email: tyo_eservice@cathaypacific.com with your full name along with either your reservation number (six digits) or ticket number, or flight number and departure date to help us identify your booking.
    We will reply within 48 hours except SAT/SUN and public holidays.
  • Contact the Baggage Service number at your arrival airport for delayed/damaged baggage (number listed below)
  • Contact The Marco Polo Club
  • Contact Asia Miles
  • Request special meal or seat selection (some restrictions may apply) via Manage My Booking
 
Servicio de equipajes +81-569-38-0784

Okinawa

Nombre del aeropuerto Aeropuerto de Naha
Dirección Cathay Dragon:
Naha Airport International Terminal
Reservas Cathay Pacific / Cathay Dragon: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays)

  • If you have any query about your reservation, please email: tyo_eservice@cathaypacific.com with your full name along with either your reservation number (six digits) or ticket number, or flight number and departure date to help us identify your booking.
    We will reply within 48 hours except SAT/SUN and public holidays.
  • Contact the Baggage Service number at your arrival airport for delayed/damaged baggage (number listed below)
  • Contact The Marco Polo Club
  • Contact Asia Miles
  • Request special meal or seat selection (some restrictions may apply) via Manage My Booking
Cathay Dragon: +81-3-6746-1001
Servicio de equipajes +81-98-851-8580

Osaka

Nombre del aeropuerto Aeropuerto Internacional de Kansai
Dirección Cathay Pacific:
Island C, 4F, Passenger Terminal Building, Kansai International Airport
Reservas Cathay Pacific / Cathay Dragon: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays)

  • If you have any query about your reservation, please email: tyo_eservice@cathaypacific.com with your full name along with either your reservation number (six digits) or ticket number, or flight number and departure date to help us identify your booking.
    We will reply within 48 hours except SAT/SUN and public holidays.
  • Contact the Baggage Service number at your arrival airport for delayed/damaged baggage (number listed below)
  • Contact The Marco Polo Club
  • Contact Asia Miles
  • Request special meal or seat selection (some restrictions may apply) via Manage My Booking
 
Servicio de equipajes +81-724-56-5042

Sapporo

Nombre del aeropuerto Aeropuerto de New Chitose
Dirección Cathay Pacific:
Zone A, 3F, International Terminal, New Chitose International Airport
Reservas Cathay Pacific / Cathay Dragon: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 

  • If you have any query about your reservation, please email: tyo_eservice@cathaypacific.com with your full name along with either your reservation number (six digits) or ticket number, or flight number and departure date to help us identify your booking.
    We will reply within 48 hours except SAT/SUN and public holidays.
  • Contact the Baggage Service number at your arrival airport for delayed/damaged baggage (number listed below)
  • Contact The Marco Polo Club
  • Contact Asia Miles
  • Request special meal or seat selection (some restrictions may apply) via Manage My Booking
 
Servicio de equipajes +81-123-45-2161

Tokio

Nombre del aeropuerto Aeropuerto de Haneda
Dirección Cathay Pacific / Cathay Dragon (Haneda):
Zone J, 3rd Floor
International Flight Passenger Terminal,
Tokyo International Airport (Haneda)
Reservas Cathay Pacific / Cathay Dragon: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL:+81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 

  • If you have any query about your reservation, please email: tyo_eservice@cathaypacific.com with your full name along with either your reservation number (six digits) or ticket number, or flight number and departure date to help us identify your booking.
    We will reply within 48 hours except SAT/SUN and public holidays.
  • Contact the Baggage Service number at your arrival airport for delayed/damaged baggage (number listed below)
  • Contact The Marco Polo Club
  • Contact Asia Miles
  • Request special meal or seat selection (some restrictions may apply) via Manage My Booking
Cathay Dragon: +81-3-6746-1001
Servicio de equipajes +81-3-6428-0378

Tokio

Nombre del aeropuerto Aeropuerto Internacional de Narita
Dirección Cathay Pacific / Cathay Dragon (Narita):
Zones C and D, 3/F Main Building, Terminal 2, Narita International Airport
Reservas Flight enquiries: 0120-46-38380120-46-3838
Mon-Sat 09:00 – 17:30
Closed on Sunday and Public Holidays
Enquiries in English are available 24 hours a day, 7 days a week

Hotels and packages#: 0120-886-8770120-886-877
Mon-Fri 09:00 - 17:30
Closed on Saturdays, Sundays and Public Holidays

From overseas and IP telephone: +81 3-6746-1000+81 3-6746-1000

Flight Enquiries:
0900 – 1730 (Monday – Saturday; closed on Sunday / Public Holidays)

Hotel and Package Enquiries#:
0900 - 1730 (Monday to Friday; Closed on Saturdays, Sundays and Public Holidays)

# Hotel and Package Enquiries will be handled by Cathay Pacific Holidays Japan
Servicio de equipajes +81-476-32-7673