At your service: 6 luxury hotels with outstanding butlers

Butlers have long been a cornerstone of luxury hotels. However, some go far beyond just serving your favourite cocktail. We share the stand-out hotels that offer exemplary dedicated butler service for Cathay Diamond members who want the perfect getaway.​

The Lanesborough, London

This fashionable Regency-era mansion in the heart of Knightsbridge is the pinnacle of English glamour. Located a stone’s throw from Harrods, Harvey Nichols and the boutiques of Sloane Street, The Lanesborough has butlers on call to take care of all your purchases while you shop. They’ll also help you unpack and press your clothes, so you can travel in style. Of course, no London trip is complete without a hearty supper and a show in the West End, which the butlers will be happy to arrange for you in advance. Remember: Cathay members are welcome to pre-show privileges at all six Lloyd Webber Theatres, including backstage tours and access to Cathay’s plush new lounge at The London Palladium. 

The extra mile: even pets get the VIP treatment here – butlers can take your beloved pooch out for a walk in the nearby Hyde Park.

La Réserve, Paris

Tucked away on a quiet street just off the Champs-Élysées, La Réserve is the ideal place to unwind after a busy day exploring the City of Light. From filling your Haussmann-style suite with your favourite flowers to booking treatments at the hotel’s luxurious spa, the butlers are available round-the-clock to make your stay as relaxing as possible. They are exceptional at planning for special occasions too. 

The extra mile: with just a few taps on your in-room iPad, you can enjoy a private recital or candlelit dinner while gazing out at the Eiffel Tower from your suite.

The Dolder Grand, Zurich

Since The Dolder Grand opened its doors in Zurich in 1899, this storied hotel has become the definition of alpine luxury. Perched on the Adlisberg, the hotel offers picturesque views of Lake Zurich from every suite as well as an expansive spa for those seeking some classic Swiss hydrotherapy. The white-gloved butlers oversee every aspect of your stay to deliver the utmost comfort, ensuring that your private sauna is always ready and a fire is crackling away in your cosy bedroom. 

The extra mile: in addition to a panoramic view of the lake and surrounding peaks, the resort’s lavish Golf Suite also comes with a dedicated butler for impeccable service in your room and on the course.   

The St. Regis New York

This sophisticated Fifth Avenue establishment is the playground of Manhattan’s elite. With its opulent décor and excellent midtown location near MoMA and Central Park, The St. Regis New York is the place to stay for business travellers and holidaymakers alike. The experienced personal butlers take care of every detail, pressing suits and delivering your morning coffee and newspaper. 

The extra mile: if you need a champagne pick-me-up in the afternoon, just call the hotel’s mobile champagne butler service. Riding branded Vespas, the butlers will deliver baskets of bubbly anywhere in New York City.

Armani Hotel Dubai

Exemplifying the elegance of couturier Giorgio Armani, the Armani Hotel Dubai in the Burj Khalifa offers not only sleek interiors and e xquisite boutiques but also “lifestyle managers” who deliver exceptional service. Whether you wish to personalise your stay in the city with tailored wellness programmes, embark on a stylist-led shopping expedition or secure a reservation at an ultra-exclusive dining spot, your manager will make all the necessary arrangements.

The extra mile: seeking a relaxing day at the beach? A thrilling desert expedition? Your personal concierge will plan every aspect of your itinerary to ensure a seamless – and stylish – experience.  

Layan Residences by Anantara, Phuket

Enjoy top-notch service from your own live-in butler in one of Anantara’s spacious villas , nestled in the tranquil hillside overlooking one of Phuket’s many gorgeous beaches. Forgot your sunscreen while lounging by your private pool? Your butler will grab it for you. Want to have dinner in your outdoor sala? They’ll have a delectable spread ready for whenever you please. With a butler to anticipate your every need, you can switch off and immerse yourself in your lush surroundings.

The extra mile: surprise your loved ones with an impromptu party. Ask your butler to set up a barbecue on the beach and take in the relaxed tropical ambience.

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