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Notice regarding travel restrictions

Latest update: 20 Feb 2020 21:15 HKT (GMT+8)

In light of the evolving situation regarding the novel coronavirus (COVID-19), a number of governments have issued entry restrictions for foreign travellers. Please refer to the below table to view restrictions by country/region.

Please note that these restrictions may change at short notice. The table below is a guideline only, passengers should check their personal circumstances with the information published by the Government of their destination country.

At the airport, Cathay Pacific teams will perform document checks to confirm passengers are eligible to travel to destinations with restrictions in place. As such, mobile and self-print boarding passes have been disabled for these regions. To receive your boarding pass, please proceed to the Cathay Pacific counter at the airport to complete the necessary checks.

Passengers will also be asked to declare their travel history over the last 14 days to help us ensure eligibility to travel. It is important that all passengers disclose if they have visited Mainland China during this period.

Rebooking and rerouting charges will be waived for all tickets issued on/before 4 February 2020 for travel with Cathay Pacific/Cathay Dragon confirmed bookings arriving in, departing from or transiting through Hong Kong between 4 February and 31 March 2020. Please view our special ticketing guidelines for further details.

 

Destination Entry restrictions
Australia  Passengers who meet the following criteria are not permitted to enter Australia:
  • Travelled from/transited through Mainland China in the past 14 days. Entry will not be allowed until 14 days after leaving or transiting through Mainland China
  • Disembarked from the Diamond Princess cruise ship in Yokohama during the month of February. Entry will only be allowed once a 14 day quarantine period has been taken after disembarking from the ship
Exemptions: Australian citizens, permanent residents and New Zealand citizens who currently reside in Australia are able to enter Australia, along with their immediate family (spouses, legal guardians or dependents only).
Bahrain  Passengers who meet the following criteria are not permitted to enter Bahrain:
  • Any person who has visited or transited through mainland China in the past 14 days
Exemptions:
  • Bahraini nationals
  • Bahrain citizen/residents (including holders of a Bahrain identity card or resident permit visa)
  • The GCC (Gulf Cooperation Council) nationals, including nationals of Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates
Bangladesh  Passengers who meet the following criteria are not eligible for a visa on arrival:
  • Travelling on a People’s Republic of China, Hong Kong SAR, Macao SAR or Taiwan passport.
Exemptions: Passengers travelling on one of the above passports, and already have a Bangladesh visa, are permitted to enter.
China (Mainland): Guangzhou (CAN)
Changsha (CSX)
Chongqing (CKG)
Chengdu (CTU)
Hangzhou (HGH)
Ningbo (NGB)
Nanjing (NKG)
Shanghai Pudong (PVG)
Beijing (PEK)
Shanghai Hongqiao (SHA)
Qingdao (TAO)
Wenzhou (WNZ)
Xi’an (XIY)
Xiamen (XMN) 
Passengers who meet one or more of the following criteria are permitted to board, but may be subject to quarantine requirements  for 14 days upon arrival:
  • Travelling on a People’s Republic of China passport or China ID card that lists Hubei Province as the place of issue.
  • Visited the Hubei Province in the past 14 days.

China (Mainland): Hainan Province
Sanya (SYX)
Haikou (HAK) 
Passengers who meet one or more of the following criteria are not permitted to enter Hainan Island (Haiku Airport or Sanya Airport):
  • Travelling on a People’s Republic of China passport or China ID card that lists Hubei Province as the place of issue.
  • Visited the Hubei Province in the past 14 days.

Hong Kong SAR, China 

Any person – including Hong Kong SAR and Macau SAR passport holders – who have entered or stayed in mainland China in the past 14 days will be required to undergo a 14-day compulsory quarantine immediately upon entering Hong Kong SAR.

Passengers who meet one or more of the following criteria are not permitted to enter Hong Kong:
  • Travelling on a People’s Republic of China passport or China ID card that lists Hubei Province as the place of issue.
  • Visited the Hubei Province in the past 14 days.
  • Any customer who has been to mainland China within the last 14 days and whose entry permit for Hong Kong (eg: visa or other type of permit), is less than 14 days in duration.
Exemptions: Passengers transiting through Hong Kong, and passengers holding a HKID card are permitted to enter.

India 

  • Passengers travelling on a People’s Republic of China passport with any form of Visa (sticker or e-Visa) issued before 5 February 2020 are no longer permitted to enter.
  • Any passenger who is arriving from, or has visited Mainland China since 15 January 2020 is not permitted to enter India.
Exemptions: Indian citizens and lawful residents are permitted to enter.

Indonesia 

  • Passengers travelling on a People’s Republic of China passport will no longer be eligible for a visa on arrival.
  • Any passenger who has visited Mainland China in the past 14 days are not permitted to enter Indonesia.
Exemptions: Indonesian citizens and lawful residents are permitted to enter.
Israel  Passengers who meet the following criteria are not permitted to enter Israel:
  • Travelled from / transited through Mainland China in the past 14 days
  • Anyone who has visited Thailand, Singapore or China (including Hong Kong and Macao) in the past 14 days

Exemptions:
  • Israeli citizens or residents
  • Passengers in transit through Thailand, Singapore, Hong Kong and Macao
Japan  Passengers who meet one or more of the following criteria are not permitted to enter Japan:
  • Travelling on a People’s Republic of China passport that lists Hubei or Zhejiang province as the place of issue.
  • Have visited either the Hubei or Zhejiang province in the past 14 days.
Korea  Passengers who meet one or more of the following criteria will not be permitted to enter Korea:
  • Travelling on a People’s Republic of China passport that lists Hubei province as the place of issue.
  • Travelling on any type of visa issued by the Korean Consulate in Wuhan.
  • Have visited the Hubei province in the past 14 days.

With effect from 12 February 2020, all passengers travelling from Hong Kong or Macao must travel with a functioning mobile phone and contactable phone number. Prior to arrival in Korea, our cabin crew will provide passengers with the required arrival documents and health declaration forms. On arrival, local Quarantine or Immigration officials will verify the passenger’s contact number as stated on these forms. If the verification process is unsuccessful, the passenger will be denied entry into Korea.

Exemptions: Korean citizens, permanent residents, spouses and direct family members are permitted to enter.

Other restrictions include:
  • Suspension of the Visa Waiver program for passengers travelling to Jeju (CJU) on a People’s Republic of China passport.
  • Suspension, until 11:59pm, 16 February 2020, of the Transit Without Visa (TWOV) program at all Korean airports for any person departing Mainland China.
Malaysia  Passengers who meet the following criteria are not permitted to enter Malaysia:
  • Travelling on a passport issued by the People’s Republic of China with a “place of issue” of “Zhejiang Province” or “Jiangsu Province” (in addition to “Hubei Province”)
  • Any nationalities who are travelling directly or transiting through a third country from:
    • Hubei Province (i.e. Wuhan)
    • Zhejiang Province (i.e. Hangzhou, Ningbo, Wenzhou)
    • Jiangsu Province (i.e. Nanjing), will be refused entry to Malaysia

Please also note the Malaysian Government has suspended new visa applications (i.e. eENTRI, Visa on Arrival, e-visa and manual visa) for Chinese nationals and other nationalities who have visited Hubei, Zhejiang and Jiangsu provinces of China in the past 14 days..

Maldives  Passengers who meet the following criteria are not permitted to enter or transit through the Maldives:
  • Visited the Mainland China in the past 14 days.
Exemptions: Maldivian nationals are permitted to enter
Myanmar  Passengers who meet the following criteria are not eligible for a visa on arrival:
  • Travelling on a People’s Republic of China passport.
All Mainland Chinese nationals need to obtain their visa prior to travel.
New Zealand 

Passengers who have travelled from/transited through mainland China in the last 14 days are not permitted to enter New Zealand.

Exemptions:
  • New Zealand citizens and permanent residents are still able to enter New Zealand, along with their immediate family (spouses, legal guardians or dependents only)
  • Australian citizens and permanent residents who consider New Zealand their permanent place of residence are also permitted to enter.
The Philippines  For flights to The Philippines:
Passengers who have travelled from/transited through Mainland China, Hong Kong or Macao are not permitted to enter
Exemptions:
  • Philippine citizens and their foreign spouse/children (including permanent residents, holders of a Recognition certificate and RA9225 Identification certificate) are permitted to enter – however must undergo a 14 day home quarantine on arrival
  • Passengers travelling on Diplomatic passports may travel – however will be subject to a 14 day quarantine on arrival

For flights from The Philippines:
Non-Philippine citizens may continue to travel from the Philippines as normal
Under a temporary travel restriction, with some limited exemptions, Philippine citizens are not permitted to travel to or transit through Mainland China, Hong Kong or Macao
Exemptions:
The following passengers are permitted to travel from the Philippines:
  • Filipinos leaving abroad for study, are allowed to travel to Hong Kong and Macao
  • Overseas Filipino Workers (OFWs), whether returning or newly-hired, may travel to Hong Kong and Macao upon a declaration signifying their knowledge and understanding of the risks involved. Our airport teams will provide more information on this requirement at check-in

For further information on travel to/from the Philippines, please view our travel advisory.
Singapore 

Passengers who meet one or more of the following criteria are not permitted to enter or transit through Singapore:

  • Travelling on a People’s Republic of China passport that lists Hubei Province as the place of issue. This includes passports that have Singapore short-term or multiple-visit visas.
  • Visited Mainland China in the past 14 days.

Work pass holders (regardless of nationality) with travel history to mainland China within the past 14 days, are required to obtain an “Approval Letter” from the Singapore Ministry of Manpower (MOM) before they are allowed to travel to Singapore. Passengers will need to present this document to our airport teams before they are accepted for travel.

Please note there is also a suspension on the issuance of new visas to People’s Republic of China passport holders.
Exemptions: Singapore citizens, permanent residents or long-term-pass holders (including work passes and permits, student passes, dependant passes and long-term visit passes) who have previously travelled to Hubei Province, or hold a People’s Republic of China passport issued in Hubei Province, are permitted to enter Singapore. These passengers will be quarantined at home or in other suitable facilities upon arrival in Singapore.

Sri Lanka  Passengers who meet the following criteria are not eligible for a visa on arrival:
  • Travelling on a People’s Republic of China passport.
All Mainland Chinese nationals need to obtain their visa prior to travel.
Taiwan, China  Passengers travelling on a passport or document issued by the People’s Republic of China, Hong Kong SAR or Macao SAR will not be permitted to enter Taiwan.
  • Foreigners who have entered or stayed in mainland China, Hong Kong SAR and Macao SAR will be refused entry.
  • Any passenger (other than those listed above) who transits through mainland China, Hong Kong SAR or Macao SAR will be allowed to enter Taiwan, however will be required to undergo a 14-day compulsory quarantine immediately upon arrival.

The issuing of visas (Visa on Arrival or Online Visa Application) for Hong Kong SAR and Macao SAR passport holders is suspended.

Exemptions:
  • Passengers holding a Taiwanese resident card or passengers who are the spouse of a Taiwanese citizen are permitted to enter
  • Hong Kong SAR and Macao SAR passport holders with an Exit/Entry Permit issued AFTER 11 February 2020 AND with a travel purpose of “商務履約、跨國企業內部調動” (business purpose for the transnational enterprise). Passengers with such an entry permit will be allowed to enter Taiwan but will be required to undergo a 14-day “home quarantine” after entering Taiwan
  • Resident Certificate for The Taiwan Area (臺灣地區居留證)
    This card is mainly issued to Hong Kong SAR / Macao SAR / People’s Republic of China passport holders who reside in Taiwan, but only those with the purpose code: HF151, HF152, HF155 and HF189 will be allowed entry.
  • Alien Resident Certificate (外僑居留證)
    This card is issued to foreign residents other than Hong Kong SAR / Macao SAR / People’s Republic of China passport holders and has a specific expiry date.
  • Alien Permanent Resident Certificate (外僑永久居留證)
    This card is issued to foreign residents other than Hong Kong SAR / Macao SAR / People’s Republic of China passport holders, and allows them to permanently stay in Taiwan.
United States  Passengers who meet the following criteria are not permitted to enter the United States:
  • Non-US citizens or residents who have visited Mainland China in past 14 days.
Exemptions: US citizens and lawful residents who have visited Mainland China in past 14 days will only be permitted arrival into one of the following 11 airports: Los Angeles (LAX), San Francisco (SFO), Chicago O’Hare (ORD), New York (JFK), Newark (EWR), Washington Dulles (IAD), Seattle (SEA), Atlanta (ATL), Honolulu (HNL), Dallas-Fort Worth (DFW) and Detroit (DTW). Travellers arriving in these airports will be subject to a quarantine assessment on arrival.
US citizens and lawful residents booked on Cathay Pacific services to Boston (BOS) must be re-routed to one of the above airports.
Vietnam  Ho Chi Minh City (SGN)
Passengers who meet one or more of the following criteria are not permitted to enter Ho Chi Minh City:
  • All foreign passport holders who have been in or transited mainland China in the past 14 days
  • Travelling on a People’s Republic of China passport with a visa on arrival approval letter.
  • Travelling on any other passport with a visa on arrival approval letter, and has visited Mainland China in the past 14 days.
Hanoi (HAN) & Da Nang (DAD)
Passengers who meet one or more of the following criteria are not permitted to enter Hanoi or Da Nang:
  • All foreign passport holders who have been in or transited Mainland China in the past 14 days
  • Travelling on a People’s Republic of China passport with a visa on arrival approval letter or a Tourist visa (DL).

APEC card holders must present an invitation letter from their company / business partners in Vietnam to prove the purpose for their visit is business, not leisure.
Exemptions:
  • Vietnam citizens and residents are permitted to enter
  • Those travelling for Diplomatic or Official purposes. All such passengers will be required to undergo a medical examination on arrival before entry is permitted