Special Ticketing Guideline due to the Strike of French Air Traffic Controllers

Last Updated: 11 June 2013

Due to the strike of French Air Traffic Controllers, the following special guidelines will apply with immediate effect for all Asia Miles airline award tickets issued on or before 10 June 2013 for travel on Cathay Pacific with confirmed booking involving Paris Charles de Gaulle Airport between 11 June 2013 and 13 June 2013.

Asia Miles airline award tickets

  1. Cancellation / Refund
    •   No waiver on cancellation and refund charges.     
  2. Rebooking/Rerouting
    • Rebooking is permitted; revised (new) travel date must be on / before 30 June 2013 and subject to flight availability.
    • Due to the expiry of the original ticket, re-issuance service charges will only be waived on conditions that :-
      • Such requests are made on/before 13 June 2013 and before departure for travel on Cathay Pacific with confirmed booking involving Paris Charles de Gaulle Airport between 11 June 2013 and 13 June 2013.
      • Revised (new) travel date must be on / before 30 June 2013 and subject to flight availability. In which case, the ticket expiry date will be adjusted accordingly.
      • Rerouting to/from/via London/Amsterdam/Frankfurt/Rome/ Milan/Moscow is permitted and will be subject to flight availability. 
      • The newly rebooked sector must observe and conform to the conditions of the terms and conditions of Asia Miles.

For further details:

  • Please contact The Marco Polo Club at (+852) 2747 5500 or Asia Miles Service Hotline (+852) 2747 3838.

  • Please refer to the Asia Miles Terms and Conditions at Asia Miles Airline Award Redemption – General Conditions.